The Role of Job Satisfaction as a Mediation Variable: The Influence of Workload and Organizational Justice on the Psychological Well-Being of XYZ Supermarket Employees, Kotawaringin Barat Regency Area
Keywords:
Workload, Organizational Justice, Job Satisfaction, Psychological Well-Being, RetailAbstract
This study aims to analyze the effects of workload and organizational justice on employees’ psychological well-being and to examine the role of job satisfaction as a mediating variable among XYZ Supermarket employees in Kotawaringin Barat Regency. This study employs a quantitative approach with a sample of 50 employees selected using total sampling. Data analysis was conducted using Structural Equation Modeling-Partial Least Squares (SEM-PLS) with the assistance of SmartPLS. The results of the study indicate that: (1) workload does not have a significant effect on psychological well-being; (2) organizational justice has a significant positive effect on psychological well-being; (3) workload has a non-significant negative effect on job satisfaction; (4) organizational justice has a significant positive effect on job satisfaction; (5) job satisfaction has a significant positive effect on psychological well-being; (6) job satisfaction does not mediate the effect of workload on psychological well-being; and (7) job satisfaction mediates the effect of organizational justice on psychological well-being. The implications of this study suggest that improving employees’ psychological well-being cannot be achieved through workload management alone but must be supported by the implementation of sound organizational justice and increased employee job satisfaction. Therefore, companies need to strengthen organizational justice practices particularly in the areas of communication, fair treatment, and recognition of employee contributions to sustainably enhance employees’ job satisfaction and psychological well-being.References
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